Contact Financial Aid

We’re Here to Help

Our staff in the Office of Financial Aid can answer your questions and guide you through the process of finding effective solutions to fund your education. Just want the basic answers? Check out our Frequently Asked Questions!

For questions concerning charges, fees, costs, and/or refunds please contact:

Student Accounts

Let’s Meet on Your time

Have Comments or Suggestions?

Call or Email Us

Location: Sandridge Student Center, Suite G21 (First Floor)
Office Hours: 8:00am (CT) – 4:30pm (CT) Monday – Friday
Phone: (256) 233-8122 or (800) 522-0272
Fax: (256) 233-8178

Students by Phone: If you would like specific information about your financial aid by phone, be sure to have your Athens State Student ID ready to provide.

Students by Email: Email requests for information about your financial aid must come from your Athens State email address ( This helps safeguard your personal information.

Parents/Spouses/Others: If you would like specific information about a student’s account, you must be listed as an authorized individual on the student’s current “Consent to Release Education Records” form and provide the appropriate security answer.

Please note: Office hours are subject to change due to campus events and circumstances beyond our control. Most financial aid processing can be handled without a trip to campus. We recommend you confirm our hours before traveling long distances to the campus.

Want to Put a Face to the Voice? Meet our Team